In the Chair: Elevating the Patient Experience

Learning Objectives

• The importance of how crucial it is to communicate with your team/staff
• Empower your patient Communication empowers your patient to understanding their oral health
• Examples of how personalized communication with patients leads to great long lasting relationships

PRESENTED BY Dr. LAYLA LOHMANN

Dr. Layla Lohmann is the cofounder and clinical director of Apex Dental Partners, a fast-growing DSO. She graduated from the University of Oklahoma College of Dentistry. Dr. Lohmann also mentors students as a preceptor at Texas A&M University and recently developed a leadership program for dental professionals.