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Guiding Leaders

Guiding Leaders

BECOME THE LEADER YOU'RE MEANT TO BE
  • Earn up to 80 continuing education credits by attending all sessions.
2027 INTEREST FORM
2026 COURSE CURRICULUM
2027 COURSE CURRICULUM - IRVINE, CA
2027 COURSE CURRICULUM - RALEIGH, NC

December
2024

Accepting
Applications

March 10,
2025

Application
deadline

April
2025

Acceptance
Notification

Apply Today

GENERAL BACKGROUND INFORMATION

All dentists, including practice owners and associates, with 5+ years of experience are welcome to apply.

Submission must include all elements listed below to be considered for Guiding Leaders:

1. Application form* 

2. CV/resume (optional)

3. 90-second video* 

4. Review the Terms of Agreement Consent Form. You will only be required to sign the form if selected for the program.* 

Glidewell is proud to sponsor program tuition for accepted applicants The six-month program also includes two complimentary hotel nights per session, up to 80 continuing education (CE) units, daily breakfast and lunch during program days, admission to the Dentistry on the Rise Symposium, and hosted parties and other exclusive events. Please note that participants are responsible for their own airfare.

2027 interest form

Applications for the 2027 cohort will open in November 2026

2026 COURSE CURRICULUM

Each Session starts at 7:00 a.m. and ends at 5:00 p.m. Breakfast is provided at 7 a.m. and lunch at noon. Exact times may vary.

Course Description
A highly interactive experience introducing relational leadership — a modern framework emphasizing connection, collaboration, and the quality of the space between us. In today’s relational economy, where AI and automation reduce the value of purely cognitive work, relational skill has become an essential differentiator for organizational success. This course equips leaders with the vocabulary, tools, and practices to navigate that shift and strengthen the connective tissue of their teams and organizations.
Key Outcomes:
  • Examine how connection, perception, and interactions shape every aspect of organizational life.
  • Identify where relationships are thriving, strained, or neutral.
  • Map relational strengths and gaps across four essential dimensions: Attitude, Behavior, Structure, and Community.
  • Practice ways of engaging that build trust, deepen presence, and cultivate psychological safety.
  • Learn tangible skills for creating connection that compounds over time.
  • Assess relational dynamics, strengthen team connection, build trust-centered environments, and increase the effectiveness and resilience of teams.
Facilitator:
JO SCHAEFFER
VIEW BIO

Course Description

This dynamic practice management course brings together three dentists who share how they built thriving, modern offices — from an associate who built her brand through innovative contributions and mastery of the mill, to an owner leveraging cutting-edge technology to streamline care, and a practice leader who outsourced administrative tasks so her in-office team can focus on patients.
Key Outcomes:
  • Compare and evaluate three distinct practice management models to determine which strategies align with your current career stage and practice goals.
  • Analyze the role of digital workflows in building associate value, enhancing practice efficiency, and identifying specific technologies applicable to your practice.
  • Implement delegation frameworks and assess global outsourcing opportunities for administrative tasks.
  • Develop a personalized action plan with at least three specific workflow improvements based on real-world cases, including defined team role optimization strategies and measurable operational efficiency goals.
Facilitators:
Dr. Christina Do
VIEW BIO
Dr. Sheila Dobee
VIEW BIO
Dr. Rebekah Browder
VIEW BIO

Course Description

In this session leaders will learn, get more comfortable with, and understand their numbers – which are necessary for practice growth, and inherently, building wealth. Dentists will consider critical financial decisions and evaluate how they can create a practice with a legacy worth transitioning to future generations. They will walk through a financial snapshot exercise that can be applied immediately in their offices. Participants will also learn about industry standards, current cash flow analysis, tax strategies and how those feed into business growth and personal goals.
Key Outcomes:
  • Identify your financial statements, learn how to read them and what they mean for your practice.
  • Create a financial snapshot to understand the flow of funds and strategies to analyze them.
  • Understand how your numbers feed into your overall tax picture and consider implementations for your practice.
  • Evaluate key areas of your practice and how they relate to value – production, staffing levels, physical space, etc.
  • Perform a SWOT analysis to identify target areas and create a strategy for change and development.
Facilitator:
Trent Waltrous
Trent Watrous
VIEW BIO

Course Description

This course equips dental professionals with the awareness and leadership tools needed to elevate practice performance and team culture. Participants learn how cognitive biases influence clinical decisions, communication, and team dynamics, and gain practical strategies to recognize and mitigate biases in real time. Building on this foundation, dentists will strengthen their executive presence by focusing on emotional intelligence, confident communication, clear goal setting, and performance management techniques.
Key Outcomes:
  • Demonstrate confidence, clarity, and emotional regulation.
  • Apply performance management tools.
  • Set measurable goals.
  • Build high-performing teams.
  • Strengthen emotional intelligence.
Facilitator:
Michael Brainard
MICHAEL BRAINARD
VIEW BIO

Course Description

This course offers dental professionals essential HR strategies to optimize day-to-day operations, foster a positive workplace, and ensure compliance with legal requirements. From recruitment and compensation to employee engagement and conflict resolution, dentists will gain the tools needed to build a strong team that supports practice growth and success. Through expert insights and practical examples, this course will help develop a scalable HR framework for any stage of the dental office journey.
Key Outcomes:
  • Learn how to create clear, concise job descriptions tailored to specific dental office roles.
  • Gain practical strategies for recruiting, interviewing, and onboarding new employees.
  • Develop compensation and benefits structures to attract and retain top talent.
  • Explore ways to create a positive work culture and enhance employee engagement.
  • Understand legal compliance requirements and how to manage conflicts effectively.
Facilitator:
Leila Fejzagic
VIEW BIO

Course Description

Dentists usually receive little to no education on the financial aspects of running a practice. Additionally, lower insurance reimbursements, increasing costs, and employee shortages are creating new challenges. This course helps dentists navigate these minefields and demonstrates how to increase profits without taking on more work. Leaders will come away with a mindset-driven approach to simplifying systems, increasing profit, and leading with purpose.
Key Outcomes:
  • Create a simple system to compare insurance plans and understand the economic impact of PPO.
  • Get back to basics on ideal treatment planning and case acceptance.
  • Understand how to leverage the psychology of patients and team members to acheive better results.
  • Develop a long-term strategy to decrease dependence on PPO contracts.
  • Know which numbers should be evaluated daily, weekly, monthly and annually.
Facilitator:
Stephanie Mapp
Dr. STEPHANIE MAPP
VIEW BIO

Course Description

Enhance your communication skills by identifying your personal style and refining your ability to connect with others. Learn to craft compelling messages using a structured speech format — with an introduction, body, and conclusion. Through hands-on practice and personalized feedback, you’ll build clarity, confidence, and persuasion to leave a lasting impact on any audience.
Key Outcomes:
  • Recognize and differentiate between various communication styles using proven assessment tools.
  • Apply adaptive communication strategies to improve interactions with diverse personalities in clinical and team settings.
  • Understand the critical elements of effective speech structure, including compelling introductions, organized body content, and memorable conclusions.
  • Demonstrate effective public speaking skills by delivering a prepared speech with an engaging opening and powerful closing.
Facilitators:
Marjorie Ambroise
VIEW BIO
Dr. Danielle Brown
VIEW BIO

Course Description

For dental practices, social media provides a platform to engage, educate, and foster relationships with patients. This segment is crafted to help dental practitioners navigate the dynamic world of social media, identify the right platforms, and develop content that resonates with their audience.
Key Outcomes:
  • Identify the most relevant platforms for dental practices and understand their unique features.
  • Explore various content types like videos, infographics, and posts, tailored for a dental audience.
  • Learn strategies to interact with patients, address queries, and manage online reviews to enhance practice reputation.
  • Discover the potential of targeted ads to reach a broader audience, highlighting services and special promotions.
  • Understand the tools available to measure social media performance, engagement rates, and return on investment.
  • Best Practices: Gain insights into the “dos” and “don’ts” of social media for dental practices, including patient privacy and adhering to professional guidelines.
Facilitator:
Lorenzo Johnson
LORENZO JOHNSON
VIEW BIO

Course Description

You’ve captured the perfect image … now what? This course teaches you how to transform photos into persuasive case presentations, detailed lab instructions, and impactful marketing materials. Deepen your understanding of smile design, master essential camera settings, choose the right equipment, and learn how to control lighting for your specific needs.
Key Outcomes:
  • Leverage smile simulation techniques and master essential editing software to enhance your visual communication.
  • Learn all the basics of shooting photos in manual mode.
  • Understand the equipment you really need for your space and individual needs.
  • Learn editing basics to really highlight your photos.
  • Create the most powerful and dynamic lab prescriptions to achieve predictable outcomes.
  • Figure out the best lighting set up to enhance your photos.
Facilitator:
DR. STEVE BARRETT
Dr. Steven Barrett
VIEW BIO

2027 COURSE CURRICULUM (IRVINE, CA)

Please note: All sessions are held in person at the Glidewell campus in Irvine, CA.
Attendance is mandatory, and participants must commit to all dates to be accepted into the program.

Each Session starts at 7:00 a.m. and ends at 5:00 p.m. Breakfast is provided at 7 a.m. and lunch at noon. Exact times may vary.

Course Description
A highly interactive experience introducing relational leadership — a modern framework emphasizing connection, collaboration, and the quality of the space between us. In today’s relational economy, where AI and automation reduce the value of purely cognitive work, relational skill has become an essential differentiator for organizational success. This course equips leaders with the vocabulary, tools, and practices to navigate that shift and strengthen the connective tissue of their teams and organizations.
Key Outcomes:
  • Examine how connection, perception, and interactions shape every aspect of organizational life.
  • Identify where relationships are thriving, strained, or neutral.
  • Map relational strengths and gaps across four essential dimensions: Attitude, Behavior, Structure, and Community.
  • Practice ways of engaging that build trust, deepen presence, and cultivate psychological safety.
  • Learn tangible skills for creating connection that compounds over time.
  • Assess relational dynamics, strengthen team connection, build trust-centered environments, and increase the effectiveness and resilience of teams.
Facilitator:
JO SCHAEFFER
VIEW BIO

Course Description

This dynamic practice management course brings together three dentists who share how they built thriving, modern offices — from an associate who built her brand through innovative contributions and mastery of the mill, to an owner leveraging cutting-edge technology to streamline care, and a practice leader who outsourced administrative tasks so her in-office team can focus on patients.
Key Outcomes:
  • Compare and evaluate three distinct practice management models to determine which strategies align with your current career stage and practice goals.
  • Analyze the role of digital workflows in building associate value, enhancing practice efficiency, and identifying specific technologies applicable to your practice.
  • Implement delegation frameworks and assess global outsourcing opportunities for administrative tasks.
  • Develop a personalized action plan with at least three specific workflow improvements based on real-world cases, including defined team role optimization strategies and measurable operational efficiency goals.
Facilitators:
Dr. Christina Do
VIEW BIO
Dr. Sheila Dobee
VIEW BIO
Dr. Rebekah Browder
VIEW BIO

Course Description

In this session leaders will learn, get more comfortable with, and understand their numbers – which are necessary for practice growth, and inherently, building wealth. Dentists will consider critical financial decisions and evaluate how they can create a practice with a legacy worth transitioning to future generations. They will walk through a financial snapshot exercise that can be applied immediately in their offices. Participants will also learn about industry standards, current cash flow analysis, tax strategies and how those feed into business growth and personal goals.
Key Outcomes:
  • Identify your financial statements, learn how to read them and what they mean for your practice.
  • Create a financial snapshot to understand the flow of funds and strategies to analyze them.
  • Understand how your numbers feed into your overall tax picture and consider implementations for your practice.
  • Evaluate key areas of your practice and how they relate to value – production, staffing levels, physical space, etc.
  • Perform a SWOT analysis to identify target areas and create a strategy for change and development.
Facilitator:
Trent Waltrous
Trent Watrous
VIEW BIO

Course Description

This course equips dental professionals with the awareness and leadership tools needed to elevate practice performance and team culture. Participants learn how cognitive biases influence clinical decisions, communication, and team dynamics, and gain practical strategies to recognize and mitigate biases in real time. Building on this foundation, dentists will strengthen their executive presence by focusing on emotional intelligence, confident communication, clear goal setting, and performance management techniques.
Key Outcomes:
  • Demonstrate confidence, clarity, and emotional regulation.
  • Apply performance management tools.
  • Set measurable goals.
  • Build high-performing teams.
  • Strengthen emotional intelligence.
Facilitator:
Michael Brainard
MICHAEL BRAINARD
VIEW BIO

Course Description

This course offers dental professionals essential HR strategies to optimize day-to-day operations, foster a positive workplace, and ensure compliance with legal requirements. From recruitment and compensation to employee engagement and conflict resolution, dentists will gain the tools needed to build a strong team that supports practice growth and success. Through expert insights and practical examples, this course will help develop a scalable HR framework for any stage of the dental office journey.
Key Outcomes:
  • Learn how to create clear, concise job descriptions tailored to specific dental office roles.
  • Gain practical strategies for recruiting, interviewing, and onboarding new employees.
  • Develop compensation and benefits structures to attract and retain top talent.
  • Explore ways to create a positive work culture and enhance employee engagement.
  • Understand legal compliance requirements and how to manage conflicts effectively.
Facilitator:
Leila Fejzagic
VIEW BIO

Course Description

Dentists usually receive little to no education on the financial aspects of running a practice. Additionally, lower insurance reimbursements, increasing costs, and employee shortages are creating new challenges. This course helps dentists navigate these minefields and demonstrates how to increase profits without taking on more work. Leaders will come away with a mindset-driven approach to simplifying systems, increasing profit, and leading with purpose.
Key Outcomes:
  • Create a simple system to compare insurance plans and understand the economic impact of PPO.
  • Get back to basics on ideal treatment planning and case acceptance.
  • Understand how to leverage the psychology of patients and team members to acheive better results.
  • Develop a long-term strategy to decrease dependence on PPO contracts.
  • Know which numbers should be evaluated daily, weekly, monthly and annually.
Facilitator:
Stephanie Mapp
Dr. STEPHANIE MAPP
VIEW BIO

Course Description

Enhance your communication skills by identifying your personal style and refining your ability to connect with others. Learn to craft compelling messages using a structured speech format — with an introduction, body, and conclusion. Through hands-on practice and personalized feedback, you’ll build clarity, confidence, and persuasion to leave a lasting impact on any audience.
Key Outcomes:
  • Recognize and differentiate between various communication styles using proven assessment tools.
  • Apply adaptive communication strategies to improve interactions with diverse personalities in clinical and team settings.
  • Understand the critical elements of effective speech structure, including compelling introductions, organized body content, and memorable conclusions.
  • Demonstrate effective public speaking skills by delivering a prepared speech with an engaging opening and powerful closing.
Facilitators:
Marjorie Ambroise
VIEW BIO
Dr. Danielle Brown
VIEW BIO

Course Description

For dental practices, social media provides a platform to engage, educate, and foster relationships with patients. This segment is crafted to help dental practitioners navigate the dynamic world of social media, identify the right platforms, and develop content that resonates with their audience.
Key Outcomes:
  • Identify the most relevant platforms for dental practices and understand their unique features.
  • Explore various content types like videos, infographics, and posts, tailored for a dental audience.
  • Learn strategies to interact with patients, address queries, and manage online reviews to enhance practice reputation.
  • Discover the potential of targeted ads to reach a broader audience, highlighting services and special promotions.
  • Understand the tools available to measure social media performance, engagement rates, and return on investment.
  • Best Practices: Gain insights into the “dos” and “don’ts” of social media for dental practices, including patient privacy and adhering to professional guidelines.
Facilitator:
Lorenzo Johnson
LORENZO JOHNSON
VIEW BIO

Course Description

You’ve captured the perfect image … now what? This course teaches you how to transform photos into persuasive case presentations, detailed lab instructions, and impactful marketing materials. Deepen your understanding of smile design, master essential camera settings, choose the right equipment, and learn how to control lighting for your specific needs.
Key Outcomes:
  • Leverage smile simulation techniques and master essential editing software to enhance your visual communication.
  • Learn all the basics of shooting photos in manual mode.
  • Understand the equipment you really need for your space and individual needs.
  • Learn editing basics to really highlight your photos.
  • Create the most powerful and dynamic lab prescriptions to achieve predictable outcomes.
  • Figure out the best lighting set up to enhance your photos.
Facilitator:
DR. STEVE BARRETT
Dr. Steven Barrett
VIEW BIO

2027 COURSE CURRICULUM (RALEIGH, NC)

Each Session starts at 7:00 a.m. and ends at 5:00 p.m. Breakfast is provided at 7 a.m. and lunch at noon. Exact times may vary.

Course Description
A highly interactive experience introducing relational leadership — a modern framework emphasizing connection, collaboration, and the quality of the space between us. In today’s relational economy, where AI and automation reduce the value of purely cognitive work, relational skill has become an essential differentiator for organizational success. This course equips leaders with the vocabulary, tools, and practices to navigate that shift and strengthen the connective tissue of their teams and organizations.
Key Outcomes:
  • Examine how connection, perception, and interactions shape every aspect of organizational life.
  • Identify where relationships are thriving, strained, or neutral.
  • Map relational strengths and gaps across four essential dimensions: Attitude, Behavior, Structure, and Community.
  • Practice ways of engaging that build trust, deepen presence, and cultivate psychological safety.
  • Learn tangible skills for creating connection that compounds over time.
  • Assess relational dynamics, strengthen team connection, build trust-centered environments, and increase the effectiveness and resilience of teams.
Facilitator:
JO SCHAEFFER
VIEW BIO

Course Description

This dynamic practice management course brings together three dentists who share how they built thriving, modern offices — from an associate who built her brand through innovative contributions and mastery of the mill, to an owner leveraging cutting-edge technology to streamline care, and a practice leader who outsourced administrative tasks so her in-office team can focus on patients.
Key Outcomes:
  • Compare and evaluate three distinct practice management models to determine which strategies align with your current career stage and practice goals.
  • Analyze the role of digital workflows in building associate value, enhancing practice efficiency, and identifying specific technologies applicable to your practice.
  • Implement delegation frameworks and assess global outsourcing opportunities for administrative tasks.
  • Develop a personalized action plan with at least three specific workflow improvements based on real-world cases, including defined team role optimization strategies and measurable operational efficiency goals.
Facilitators:
Dr. Christina Do
VIEW BIO
Dr. Sheila Dobee
VIEW BIO
Dr. Rebekah Browder
VIEW BIO

Course Description

In this session leaders will learn, get more comfortable with, and understand their numbers – which are necessary for practice growth, and inherently, building wealth. Dentists will consider critical financial decisions and evaluate how they can create a practice with a legacy worth transitioning to future generations. They will walk through a financial snapshot exercise that can be applied immediately in their offices. Participants will also learn about industry standards, current cash flow analysis, tax strategies and how those feed into business growth and personal goals.
Key Outcomes:
  • Identify your financial statements, learn how to read them and what they mean for your practice.
  • Create a financial snapshot to understand the flow of funds and strategies to analyze them.
  • Understand how your numbers feed into your overall tax picture and consider implementations for your practice.
  • Evaluate key areas of your practice and how they relate to value – production, staffing levels, physical space, etc.
  • Perform a SWOT analysis to identify target areas and create a strategy for change and development.
Facilitator:
Trent Waltrous
Trent Watrous
VIEW BIO

Course Description

This course equips dental professionals with the awareness and leadership tools needed to elevate practice performance and team culture. Participants learn how cognitive biases influence clinical decisions, communication, and team dynamics, and gain practical strategies to recognize and mitigate biases in real time. Building on this foundation, dentists will strengthen their executive presence by focusing on emotional intelligence, confident communication, clear goal setting, and performance management techniques.
Key Outcomes:
  • Demonstrate confidence, clarity, and emotional regulation.
  • Apply performance management tools.
  • Set measurable goals.
  • Build high-performing teams.
  • Strengthen emotional intelligence.
Facilitator:
Michael Brainard
MICHAEL BRAINARD
VIEW BIO

Course Description

This course offers dental professionals essential HR strategies to optimize day-to-day operations, foster a positive workplace, and ensure compliance with legal requirements. From recruitment and compensation to employee engagement and conflict resolution, dentists will gain the tools needed to build a strong team that supports practice growth and success. Through expert insights and practical examples, this course will help develop a scalable HR framework for any stage of the dental office journey.
Key Outcomes:
  • Learn how to create clear, concise job descriptions tailored to specific dental office roles.
  • Gain practical strategies for recruiting, interviewing, and onboarding new employees.
  • Develop compensation and benefits structures to attract and retain top talent.
  • Explore ways to create a positive work culture and enhance employee engagement.
  • Understand legal compliance requirements and how to manage conflicts effectively.
Facilitator:
Leila Fejzagic
VIEW BIO

Course Description

Dentists usually receive little to no education on the financial aspects of running a practice. Additionally, lower insurance reimbursements, increasing costs, and employee shortages are creating new challenges. This course helps dentists navigate these minefields and demonstrates how to increase profits without taking on more work. Leaders will come away with a mindset-driven approach to simplifying systems, increasing profit, and leading with purpose.
Key Outcomes:
  • Create a simple system to compare insurance plans and understand the economic impact of PPO.
  • Get back to basics on ideal treatment planning and case acceptance.
  • Understand how to leverage the psychology of patients and team members to acheive better results.
  • Develop a long-term strategy to decrease dependence on PPO contracts.
  • Know which numbers should be evaluated daily, weekly, monthly and annually.
Facilitator:
Stephanie Mapp
Dr. STEPHANIE MAPP
VIEW BIO

Course Description

Enhance your communication skills by identifying your personal style and refining your ability to connect with others. Learn to craft compelling messages using a structured speech format — with an introduction, body, and conclusion. Through hands-on practice and personalized feedback, you’ll build clarity, confidence, and persuasion to leave a lasting impact on any audience.
Key Outcomes:
  • Recognize and differentiate between various communication styles using proven assessment tools.
  • Apply adaptive communication strategies to improve interactions with diverse personalities in clinical and team settings.
  • Understand the critical elements of effective speech structure, including compelling introductions, organized body content, and memorable conclusions.
  • Demonstrate effective public speaking skills by delivering a prepared speech with an engaging opening and powerful closing.
Facilitators:
Marjorie Ambroise
VIEW BIO
Dr. Danielle Brown
VIEW BIO

Course Description

For dental practices, social media provides a platform to engage, educate, and foster relationships with patients. This segment is crafted to help dental practitioners navigate the dynamic world of social media, identify the right platforms, and develop content that resonates with their audience.
Key Outcomes:
  • Identify the most relevant platforms for dental practices and understand their unique features.
  • Explore various content types like videos, infographics, and posts, tailored for a dental audience.
  • Learn strategies to interact with patients, address queries, and manage online reviews to enhance practice reputation.
  • Discover the potential of targeted ads to reach a broader audience, highlighting services and special promotions.
  • Understand the tools available to measure social media performance, engagement rates, and return on investment.
  • Best Practices: Gain insights into the “dos” and “don’ts” of social media for dental practices, including patient privacy and adhering to professional guidelines.
Facilitator:
Lorenzo Johnson
LORENZO JOHNSON
VIEW BIO

Course Description

You’ve captured the perfect image … now what? This course teaches you how to transform photos into persuasive case presentations, detailed lab instructions, and impactful marketing materials. Deepen your understanding of smile design, master essential camera settings, choose the right equipment, and learn how to control lighting for your specific needs.
Key Outcomes:
  • Leverage smile simulation techniques and master essential editing software to enhance your visual communication.
  • Learn all the basics of shooting photos in manual mode.
  • Understand the equipment you really need for your space and individual needs.
  • Learn editing basics to really highlight your photos.
  • Create the most powerful and dynamic lab prescriptions to achieve predictable outcomes.
  • Figure out the best lighting set up to enhance your photos.
Facilitator:
DR. STEVE BARRETT
Dr. Steven Barrett
VIEW BIO
AGD PACE logo

Glidewell Education Center
Nationally Approved PACE Provider for FAGD/MAGD credit
Approval does not imply acceptance by any regulatory authority, or AGD endorsement.
3/1/2024 to 2/29/2028.
Provider ID# 216789